Frequently Asked Questions

We're selective about which timeshares we accept. We evaluate each case based on the specific timeshare company, contract terms, payment status, and other factors. During your free consultation, we'll honestly tell you if we can help. We only accept timeshares where we believe we can commit to an exit outcome in writing and stand behind our service fee with a money-back guarantee.

Our selectivity and written guarantee. We don't take every case - we only accept timeshares we're confident we can exit. And our money-back guarantee is tied to the actual outcome, not just 'best efforts.' If we can't get you out, you get your money back.

The cost varies based on your resort, ownership type, and whether you have an outstanding mortgage. Professional exit services typically range from $3,000 to $10,000. We offer a fixed price with a written money-back guarantee, unlike attorneys who bill hourly with no guarantee of success.

A timeshare is a property ownership model where multiple people share the right to use a vacation property for a specific period each year. You pay an upfront purchase price plus ongoing maintenance fees. The problem is that fees rise constantly, the contracts are difficult to exit, and the properties have virtually no resale value.

Most exits are completed within 6-18 months. The timeline depends on your resort, contract type, and case complexity. We don't guarantee specific timelines because resorts control their processing speed, but we do guarantee the result.

You receive a full refund of our service fee. That's our written 100% money-back guarantee. We take on the financial risk, not you.

No. Our process is completely legal and does not involve defaulting on your payments. Your credit score will not be negatively impacted by working with us.

In most cases, yes. We'll discuss the specifics during your consultation, as it depends on your resort and contract terms.

Our initial consultation is completely free. If we accept your case, we'll provide clear pricing in writing before you pay anything. There are no hidden costs.

If we cannot legally and permanently exit you from your timeshare contract, you receive a full refund of our service fee. The guarantee is tied to the actual outcome, not just the work performed.

No. Everything is disclosed upfront in writing. You'll know exactly what you're paying before you pay it.

Yes. We use lawful, documented processes to achieve permanent exits. We do not encourage default, nonpayment, or any tactics that expose owners to legal risk.

Watch for: upfront fees without written guarantees, cold calls claiming they have a buyer, promises of specific timelines without seeing your contract, and anyone advising you to just stop paying. Always check BBB ratings and read reviews.

Yes. We are A+ rated and accredited with the Better Business Bureau and have been helping timeshare owners for over 15 years.

Every case is different. We'll advise you on the best strategy during your consultation. We never recommend stopping payments without a documented exit plan in place.

Yes. We can help you understand your options when you inherit a timeshare and legally exit without taking on the financial burden.

We can still help in many cases. Being behind on fees doesn't disqualify you automatically. During your consultation, we'll review your specific situation.

Maintenance fees typically range from $800 to $2,500 per year, and they increase 5-8% annually. Over 20 years, a $1,200/year fee can grow to over $3,254/year, with a total cost exceeding $47,000.

Stopping payments can lead to collections, credit damage (500-700 point drops), potential lawsuits, and accumulated debt. It's not a recommended strategy. A lawful exit through a professional service is much safer.